Users in the Fax system can be assigned different permission levels based on what sort of access they should have. Here are the different levels and a brief overview of what access they entail:
User
-Fax tab and/or Signature tab
-Drive (if enabled)
-History (for their own outbound faxes and inbound for any number they’re assigned to)
-API keys
-Cover pages-system and ‘my cover pages’
-Contacts
-User settings
-Integrations
-What’s new
-Feature requests
-Status page
-Help center
Admin
Everything for user PLUS:
-All faxes on the account
-Sign in as other users but not admins/owners
-Numbers tab - can manage and provision numbers
-FaxBridges tab - can manage and order FaxBridges
-Reports - if applicable for account type
-Users tab - can manage and create/delete users
-Events tab
-Caller IDs tab for caller ID requests
-Account settings
-Custom Fields tab - create and manage Custom Fields
-Feature requests
-Access to subaccounts or departments if applicable based on plan
Owner
Everything for admin PLUS:
-Billing
-Sign in as admins but not other owners
Support
-Unbilled, for White Label Partners only
-Custom fields
-Webhooks
-Subaccounts
-Users
-Sign in as another Support role
-Reports
-Events
-Limits
-Cover Pages
-Fax tags
-Create API keys
Please note that any Signature Template, Document or Report is unavailable for use to Fax Support Role Users.