Adding a new number to your account is quick and easy.
Note: this functionality is only available to admin and owner users
First, click Numbers in the Fax menu, then click Provision:
Use the Search Type dropdown to choose Region, Prefix, or Toll-Free.
Enter the appropriate information based on the search type chosen, then click Search.
NOTE: If you select toll free numbers, they will automatically be provisioned without choosing which numbers you would like.
A list of available numbers will be produced. Check the box(es) next to the number(s) you'd like to provision, then click Order Numbers:
Click Confirm to complete your order.
NOTE: Additional numbers may incur charges depending on the plan. Refer to plan details to review applicable rates.
Once the number has been successfully added to your account, you can update your caller ID and release the previous fax number if it's no longer needed. Please assign a user to the number so inbound faxes will be routed to their history. This is how you would change your fax number.
If you have any questions, please reach out to support@documo.com.