Here is a list of all Fax Result Codes and what each means.
1000 = fax pending
4000 = fax failed
4100 = fax number invalid
5000 = fax resource issue
5100 = fax request blocked
5200 = fax rendering issue
5300 = fax rate plan exceeded
5900 = fax rendering, an issue with the document
6000 = fax connect failed
6100 = fax number busy
6200 = fax machine not answering
6300 = fax detection failed
6700 = fax blocked by the receiving party
6800 = fax negotiation failed
7000 = fax training failed
8000 = fax transmit failed
8100 = fax transmit failed (pages delivered between 1 and 10)
8200 = fax transmit failed (pages delivered between 11 and 20)
8300 = fax transmit failed (pages delivered between 21 and 30)
8400 = fax transmit failed (pages delivered greater than 30)
9000 = fax failed
Result codes can be accessed from the following locations:
For a failed fax, you would find the code here:
Reports page: Result codes are provided when running detailed reports (Admin Feature)
Email notifications: Result codes are provided for failed faxes.
We hope you find this information useful. You can always reach out to our support team via live chat or email support@documo.com for further assistance.