There are three different ways to create users: manually create users, invite users, or upload them via CSV.
Note: Only admins, owners, and support roles can add users to an account.
First, click the Users in the Toolbox menu, then click New User:
Create User
Enter the new users information into the fields, choose the user role, choose the product access they should have, then click Create:
Invite a User
A user can be invited by adding their email address, selecting their user role, and adding their product access. From here, they'll receive an email to set up their user under your account.
Import Users
First, click Import:
You can upload a CSV with a maximum of 500 users. The columns that must be included in your CSV are first name, email, password, and user role. You can also download an example CSV. Once your CSV is uploaded, click Next. If the first row of your CSV includes the headers, keep this box checked.
Be sure the column name matches your intended CSV column.
Lastly, click Done, and your users will be added to the portal.
Other options that can be added on the CSV:
Header Value
Fax Caller ID 11 digit number
Fax CS ID Text
Sign True/False
Drive True/False
Fax True/False
Password Temporary True/False
Note: The user's email address will be their username in the system.
If you have any other questions, please reach out to support@documo.com.