This article will show you how to set your caller ID.
Since faxes from our system are sent from users rather than numbers, the caller ID is the number that displays on the receiving end when you send an outbound fax. This has to be a number on your account, or you can put in a caller ID request for a number that you manage elsewhere. To learn more about this option, click here.
First, click your initials in the bottom left part of your screen. Then click the 'Your settings'.
Next, click the 'Fax' tab at the top. Then you will see 'Fax Caller ID'. Click the dropdown menu, and select the number you would like to set as your caller ID.
You can also submit a caller ID request by clicking 'Add other Caller ID...'.
You can also set a caller ID on the account level rather than the user level so that if the user doesn't have one set, this setting will carry over for that user. If an account and user caller ID are both set, the user caller ID overrides the account caller ID.
To set this on the account level, click your initials, then 'Account Settings', then the fax tab.
If you have any other questions, please reach out to support@documo.com.