Faxes store automatically in your Fax history for 12 months. You can also utilize Drive storage outside of Fax where you can store faxes indefinitely. This article will show you how to route inbound faxes to Drive automatically.
To set this up, you’ll first want to click on the “Drive” tab on the left (if you do not see this, reach out to your account administrator). From here, you’ll want to click on “Create Folder” in the top right.
First, create a folder in Drive where your faxes will route. Click Drive, then My Storage, and Create Folder:
Once a folder has been created, the feature can be enabled.
Click My Drive Settings, enable the toggle, and select your folder:
All inbound faxes will now automatically be stored in the Drive folder that you created and selected.
If you have any other questions, please reach out to support@documo.com.