With Documo Fax, we give you the ability to customize how you receive email notifications for inbound and outbound faxes.
These can be set on the account level which will affect all users on the account, or on a user level.
NOTE: If you disable notifications on the account level, users will not be able to enable them on the user level. Any admin on the account can adjust the account level email notification settings.
First, navigate to My Fax Settings, then scroll to find Email Notifications:
You can set email notifications for inbound and outbound fax status from All to None, Success, and Failure. Choose if you would like to include a copy of the fax in the notification.
Enable or disable confirmations for Email to Fax:
You will only receive notifications for faxes based on those settings.
NOTE: To receive inbound fax notifications a user will need to be assigned to the fax number.