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Fax Result Codes

Here is a list of all Fax Result Codes and what each means.

1000 = fax pending 

4000 = fax failed 

5000 = fax resource issue 

5100 = fax request blocked 

5200 = fax rendering issue 

6000 = fax connect failed 

6100 = fax number busy 

6200 = fax machine not answering

6300 = fax detection failed 

6400 = fax pickup failed 

6500 = fax detection failed 

6600 = fax detection timeout 

6800 = fax negotiation failed 

7000 = fax training failed 

8000 = fax transmit failed 

9000 = fax failed


Result codes can be accessed from the following locations:

For a failed fax, you would find the code here:

Reports page: Result codes are provided when running detailed reports (Admin Feature)

Email notifications: Result codes are provided for failed faxes.

We hope you find this information useful. You can always reach out to our support team via live chat or email for further assistance.

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