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Receiving inbound faxes

Faxes can be received and viewed in multiple places but the main repository for inbound (and outbound) faxes is on the History page.

Fax history will show a complete record of every single fax received (and sent) from your account.

Fax history is accessible by clicking the "history" option on the left panel

Clicking the filter drop down gives access to further filtering tools where you are then able to refine your searches and filtering using the fields provided.

Inbound faxes can also be delivered directly to a user's email address. Using the notification settings, users are able to toggle on the ability for a copy of the fax to be attached to the email notification (Account in top right > Settings > Fax > Email Notifications)

Lastly, are the advanced inbound routing features. Faxes can be routed via a webhook to an http endpoint or via an FTP/SFTP destination to a system file.

These advanced inbound routing features can be set globally at the account level (shown above) or individually by number in the number settings (shown below). If it fails to send the first time, will be seven more attempts made prior to a failure. This schedule is as follows: 5s, 25s, 2m, 10m, 52m, 4h, 22h.

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