mFax for Users

mFax Tutorial - user role

This will walk you through the portal from the perspective of a user role in an account.

Written by Grace
Updated over a week ago

Setting Caller ID

Setting your user's caller ID

Written by Grace
Updated over a week ago

How to delete a fax

Instructions on how to delete a fax from the app

Written by Jacob
Updated over a week ago

Email notification settings

Overview of the email notification settings and what they do.

Written by Jacob
Updated over a week ago

How to adjust history page date range filter

Instructions on how to adjust the date range filter in your history.

Written by Jacob
Updated over a week ago

mFax Connector App for Xerox Multifunction Printers

A guide to setting up your Xerox MFP to fax using mFax

Written by Emily Jarvis
Updated over a week ago

Cover Page Logo (How To)

A video walk through on how to upload a logo to your custom cover page using mDrive.

Written by Molly
Updated over a week ago

Routing faxes to mDrive

A guide (video included) on how to create folders within mDrive, and how to route your inbound and outbound faxes to those folders.

Written by Molly
Updated over a week ago

Dynamic Fax Blast

This article describes how users can send specific faxes to many recipients at one time

Written by Emily Jarvis
Updated over a week ago

Getting Started New User Tutorial (Video)

A video guide for new users giving a basic walkthrough of standard mFax features

Written by Molly
Updated over a week ago

Bulk fax sending (Fax Blast)

This article describes how users can send a fax to a large group of recipients at one time

Written by Matt
Updated over a week ago

How to schedule a fax to send at a specific day and time

Article describes how to use the fax scheduling feature to send a fax at a later date

Written by Matt
Updated over a week ago

How to send an international fax

Article describing the process to send an international outbound fax

Written by Matt
Updated over a week ago

Creating a custom cover page (Video) & Tokens

How to create a custom cover page

Written by Matt
Updated over a week ago

How to create a contact (address book)

Instructions for setting up contacts (creating an address book)

Written by Matt
Updated over a week ago

How to use File Converter

Describes how to convert multiple file types to a single PDF or TIFF using the file converter feature

Written by Matt
Updated over a week ago

How long does a fax take to send?

Details on how long faxes typically take to send

Written by Matt
Updated over a week ago

SPAM faxes and blocking inbound numbers

Written by Matt
Updated over a week ago

How to check the status of a fax

Instructions on how to check the status of a fax

Written by Matt
Updated over a week ago

Receiving inbound faxes

Details and instructions regarding the receiving of inbound faxes

Written by Matt
Updated over a week ago

How to send a fax from email

Instructions on how to send a fax from email

Written by Matt
Updated over a week ago

Getting started with the Print to Fax Driver

Instructions on setting up the Print to Fax driver

Written by Matt
Updated over a week ago

How do I change or reset my password?

Learn how to change or reset password

Written by Matt
Updated over a week ago

Changing your email notification settings

How to configure email notifications

Written by Matt
Updated over a week ago

How do I view fax history or find a fax?

Learn how to view and search for faxes

Written by Matt
Updated over a week ago

How do I download/print a fax?

How to download/print a fax

Written by Matt
Updated over a week ago

Sending a fax from the secure web application

How to send a fax from the web portal

Written by Matt
Updated over a week ago

What file formats can I fax?

Learn about accepted file formats

Written by Matt
Updated over a week ago

How to enable API and retrieve API key

Learn how to get started with the Documo API

Written by Matt
Updated over a week ago

How to report a bug

Article provides a link to report any bugs found

Written by Matt
Updated over a week ago

How to cancel an account

Instructions on how to cancel an account

Written by Matt
Updated over a week ago