Adding a new fax number to a sub account is quick and easy.

*Please note that you must provision new numbers from within your master account. If you try to provision a new number while managing a sub account it will throw an error.

Just follow these steps:

  • Sign into your web application at your custom URL (set up within branding)

  • Click on "Numbers" on the left panel

  • Click on "Get Numbers" in the top right

  • Use the drop down to choose search type

  • Enter the correct search by information (area code for prefix, etc.)

  • Check the boxes of the number(s) you want to add

  • Scroll down to the bottom and select Order Number(s)

Your new number will now be available in your account.

To assign the number to a sub account, follow these instructions.

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